Website Project - Pre-Planning Session Questionnaire

Your Details

Name

First Last

Company

Questionnaire

The following are a series of questions that will inform the planning session. Please type your answers below ahead of the interview sessions.

What are the primary goals of your website, for example improved user journeys to engage users to contact your sales/support team?

Related to the question above, how well is your website achieving those goals presently?

Who is your target audience, and how well do you think your website is serving their needs, we need to consider both internal (you and your stakeholders) and external users who are interested in your business offering?

Could you describe an ideal User Journey (there can be more than one) for the new website. For example a decision maker viewing your website and understanding your service offering, then making contact versus someone researching your website to pass the details back to a decision maker.

Are there any websites that you admire, these can be from outside your sector?

What do you think are the biggest strengths and weaknesses of your current website?

Strengths

Weaknesses

Are there any specific features or functionalities you would like to add to your website that do not exist currently?

Are there any specific areas of the website that you feel need improvement - for example recruitment or about/culture section that need to be focused on?

How frequently do you update your website's content, and would you like to have a content strategy in place?

How do you currently manage your digital reach - for example do/will you create posts on relevant platforms (Facebook, Linkedin and Google Business Listing) to inform and engage users to drive traffic back to the website?